Delete Your Data — BlnkSpace

Section 01

Delete your account yourself

This removes your account and starts the permanent erasure of your data.

Sign in to BlnkSpace.
Open the account menu at the bottom of the sidebar and choose Manage account.
Go to Security and choose Delete account.
Confirm. You will be signed out straight away.

Deletion cannot be undone. Export anything you want to keep first. If you sell on BlnkSpace, download your order records before you delete.

Section 02

If you signed in with Facebook or Google

What we receive

When you sign in with Facebook or Google, our authentication provider Clerk receives your name, email address, profile photo and an account ID issued by that service. We use them only to create and identify your BlnkSpace account. We do not receive your password, friends list, posts or messages. Signing in never lets BlnkSpace post anything for you.

Deleting this data

Deleting your BlnkSpace account (Section 01) deletes this data along with the rest of your account.

Removing BlnkSpace from your Facebook or Google settings stops us receiving anything new, but it does not delete your BlnkSpace account. To do both:

Delete your BlnkSpace account as described above, or email us (Section 06).
Facebook: go to Settings → Apps and Websites, find BlnkSpace and choose Remove.
Google: go to Third-party apps & services, find BlnkSpace and choose Delete all connections.

Section 03

If you connected Facebook Pages or Instagram

What we store

If you use BlnkSpace’s Social feature and choose to connect Facebook Pages, Instagram professional accounts or a Threads profile, we store: the name, ID and picture of each account you connected; the access tokens Facebook gives us to post to them (encrypted); the name and ID of the Facebook account that connected them; and a log of connection changes. We never receive or store your Facebook password.

Deleting it

One account: on the Social page, choose Disconnect. Its access token and details are deleted straight away.
Everything connected through a Facebook login: choose Disconnect all. We also withdraw BlnkSpace’s access at Facebook.
From Facebook: remove BlnkSpace in Settings → Apps and Websites. Facebook tells us, and we delete what we stored for that login straight away.
From Threads: remove BlnkSpace in Threads settings → Account → Website permissions. Threads tells us, and we delete what we stored for that profile straight away.
Deleting your BlnkSpace account deletes all of it immediately, not after 30 days (see Section 04).

Section 04

What happens after you delete

When	What happens
Immediately	Your sign-in is removed, including the link to your Facebook or Google account. You are signed out on every device.
Immediately	Any BlnkSpace subscription is cancelled, so you are not charged again.
Immediately	Team members and resellers lose any access they had through your account.
Immediately	Your published pages are taken offline, except pages people paid to access (see Section 05).
Immediately	Any Facebook Pages and Instagram accounts you connected are disconnected: we withdraw BlnkSpace’s access at Facebook and delete their access tokens, details and activity log.
After 30 days	Your documents, pages, uploaded files, products, templates, AI keys and history, email and Stripe connections, and usage data are permanently erased.
After 30 days	Your name, email, phone and address are removed from orders you placed on other sellers’ stores.
After 30 days	Your comments and collaborator access on other people’s pages are removed.
After 30 days	You are removed from BlnkSpace’s own contact and mailing lists, and our copies of the emails we sent you are deleted.

The 30-day gap exists so a mistaken or malicious deletion can be investigated before data is gone for good. It cannot be used to restore an account yourself; contact us straight away if you deleted your account by mistake.

Section 05

What we keep, and why

Some records describe other people as well as you, or must be kept by law. These are not erased when you delete your account:

Record	Why it is kept
Orders, bookings, form submissions and CRM records your customers created with you	They belong to your customers too. Deleting your account must not erase their purchase or booking history.
Pages that buyers paid to access	Kept online so the people who paid keep the access they bought.
Orders you placed on other stores	Kept for the seller’s accounts, with your personal details removed.
Billing, tax and chargeback records	Kept for up to 7 years where tax and financial law require it. Card details are held by Stripe, never by us.
Records of support sessions on another person’s account	Kept as an accountability record for the other account holder.
Server logs	Kept by our hosting providers for 30–90 days, then deleted automatically.

See the Privacy Policy for the full retention schedule.

Section 06

Request deletion by email

If you can’t sign in, no longer have access to your Facebook or Google account, or want something deleted sooner, email privacy@blnkspace.app with the subject “Data deletion request”.

Send it from the email address on your BlnkSpace account, or tell us which address you used.
We may ask you to confirm your identity before deleting anything.
We will confirm when it is done, within 30 days.

Section 07

Access, correction and export

You can also ask for a copy of your data, a machine-readable export, or a correction, at the same address. Your rights under GDPR, CCPA and Malaysia’s PDPA are set out in Privacy Policy Section 06.

Section 08

Contact

Privacy and deletion requests: privacy@blnkspace.app
General: hello@blnkspace.app