Support

How can we help?

Answers to the most common questions, organized by topic. For step-by-step walkthroughs, see the full documentation.

👋Getting started💳Billing & plans🌐Publishing & domains✉️Email & Domain Inbox🛒Commerce & paymentsAI assistant👥Collaboration & your data🏢White-label (agencies)
👋

Getting started

New to BlnkSpace — the basics of what it is and how to get moving.

A block-based document editor where the same document can also be a published website, a store, and the source of your email contact list — instead of separate tools for writing, publishing, commerce, and email.

💳

Billing & plans

Pricing, upgrades, downgrades, and what happens when a payment fails.

See plans & pricing

Free, then Creator ($19/mo), Team ($49/mo), and Business ($129/mo) — see the pricing page for exactly what unlocks at each tier.

🌐

Publishing & domains

Getting a document live, and connecting a domain you already own.

Custom domains guide

Every document has a publish toggle — flip it and the document gets a live URL on your free BlnkSpace subdomain, with per-page SEO controls.

✉️

Email & Domain Inbox

Campaigns, contact lists, and replies from customers.

Setting up email

Email runs on a Resend account you connect yourself — no per-email platform fee, and you control your own sender reputation instead of sharing one with every other BlnkSpace user.

🛒

Commerce & payments

Selling products through a published page.

Connect your Stripe account, drop a product block into a document, publish — your live page handles checkout end to end via your own connected Stripe account.

AI assistant

Inline AI, chat, and autonomous agents.

AI documentation

AI features run on an API key you connect from your own Anthropic, OpenAI, or Gemini account. Your prompts go straight to your provider — BlnkSpace never pays a token bill on your behalf, which is also why AI is free on every plan, including Free.

👥

Collaboration & your data

Working with a team, and what happens if something gets deleted.

Yes, in real time — live cursors, conflict-free sync, inline comments and @mentions, plus owner/editor/viewer roles enforced server-side (a viewer genuinely can't make changes, not just a hidden button).

🏢

White-label (agencies)

Reselling BlnkSpace under your own brand.

Business-tier accounts can run BlnkSpace under their own domain and brand for their own clients — your logo, your name, unlimited client accounts tagged under yours.

Still stuck?

The full documentation has step-by-step guides for anything not covered above.

Browse documentation →Email us