Legal
Terms of Service
These Terms form a binding agreement between you and BlnkSpace. By creating an account or using any part of the service, you agree to these Terms. If you are using BlnkSpace on behalf of a company, you represent that you have authority to bind that entity.
Section 01
The service
BlnkSpace provides a collaborative workspace platform that allows users to create documents, publish web pages, build online stores, manage email contacts, and run email campaigns ("the Service"). The Service is provided on a subscription basis, with a free tier and paid plans as described on our pricing page.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice, except where urgent security or legal requirements demand immediate action.
Section 02
Accounts and eligibility
To use BlnkSpace you must:
- Be at least 13 years of age (or 16 if you are in the EU)
- Provide accurate and truthful registration information
- Have the legal capacity to enter into a binding contract
- Not be prohibited from receiving the Service under applicable law
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at hello@blnkspace.com if you suspect unauthorised access.
You may not create accounts using automated means, impersonate other persons, or create accounts to circumvent plan limits or suspensions.
Section 03
Subscription and billing
Plans and pricing
BlnkSpace offers a free plan and paid plans (Creator at $19/mo, Team at $49/mo, Business at $129/mo) as described on our pricing page. Paid plans are billed monthly in advance via Stripe.
Payment
By subscribing to a paid plan, you authorise BlnkSpace to charge your payment method on a recurring monthly basis. Stripe processes all payments — BlnkSpace does not store your card details.
Refunds
Subscription fees are non-refundable except where required by applicable law. If you cancel mid-cycle, you retain access until the end of the current billing period. No partial-month refunds are provided. If you believe you have been charged in error, contact us within 30 days of the charge.
Plan changes
Upgrades take effect immediately and are prorated. Downgrades take effect at the start of the next billing cycle. If a downgrade would put you over the limits of your new plan, you must bring your usage within limits before the downgrade takes effect.
Price changes
We may change subscription prices with 30 days' notice. If you do not agree to a price change, you may cancel before the new price takes effect.
Late payment and suspension
If payment fails and remains outstanding after repeated retry attempts, we may suspend your access to paid features until payment is resolved. We will notify you by email before suspending your account.
Section 04
Your content
Ownership
You retain full ownership of all content you create in BlnkSpace — your documents, pages, products, images, and data. We make no claim of ownership over your content.
Licence to us
By using BlnkSpace, you grant us a limited, non-exclusive, royalty-free licence to host, store, transmit, display, and reproduce your content solely to the extent necessary to provide the Service. This licence terminates when you delete your content or close your account.
Public content
When you publish a page, it becomes publicly accessible on the internet. You are solely responsible for what you publish. BlnkSpace may index published pages for search engines by default — you can control this via SEO settings on each page.
AI and your content
We do not use your content to train AI models. The AI writing assistant uses an API key you provide — your prompts are sent directly to your AI provider under your API agreement with them.
Backups
While we take reasonable measures to back up data, we are not responsible for lost content. We strongly recommend maintaining your own backups of important content.
Section 05
Acceptable use
You agree not to use BlnkSpace to violate any applicable law, infringe third-party rights, distribute malware, send spam, impersonate others, or circumvent plan limits. For full details, see our Acceptable Use Policy.
Section 06
Commerce and seller terms
Stripe Connect
To accept payments through BlnkSpace, you must connect a Stripe account. Your use of Stripe's services is governed by Stripe's Connected Account Agreement.
Platform fee
BlnkSpace charges a platform fee on each transaction processed through your connected store. The current fee is disclosed in your account settings and on our pricing page. This fee is automatically deducted by Stripe at the time of each transaction as an application fee.
Seller responsibilities
As a seller, you are solely responsible for:
- Accurately describing your products (condition, specifications, limitations)
- Fulfilling orders promptly and as described
- Handling customer refunds, returns, and disputes per your stated policies
- Complying with consumer protection laws in relevant jurisdictions
- Collecting and remitting applicable taxes
- Not selling prohibited items (see Acceptable Use Policy)
- Having the right to sell any products you list
Chargebacks and disputes
You are responsible for managing payment disputes with your buyers. Excessive chargebacks may result in suspension of your commerce features. BlnkSpace is not a party to disputes between you and your buyers.
BlnkSpace is not a marketplace
BlnkSpace provides infrastructure that enables you to sell products. We are not a buyer or seller in any transaction, and are not responsible for product accuracy or order fulfilment.
Section 07
Email campaigns
By using BlnkSpace's email campaign tools, you agree that:
- You have the legal right to email every contact in your lists
- Every campaign will include a clearly visible unsubscribe mechanism
- You will honour unsubscribe requests within 10 business days
- You will comply with applicable anti-spam laws (CAN-SPAM, CASL, GDPR)
- You will not purchase, rent, or use scraped email lists
- You will not use campaign tools to send phishing emails or deceptive content
Accounts violating these requirements may have campaign access suspended without notice.
Section 08
Intellectual property
BlnkSpace's IP
The BlnkSpace platform — including its software, design, branding, templates, and documentation — is owned by BlnkSpace and protected by intellectual property laws. You may not copy, modify, or create derivative works without our written consent.
Feedback
If you submit feedback or suggestions, you grant us a perpetual, royalty-free, irrevocable licence to use that feedback in any way, without any obligation to compensate you.
Copyright claims
If you believe content on a BlnkSpace page infringes your copyright, send a notice to legal@blnkspace.com including: identification of the copyrighted work, identification of the infringing content, your contact information, and a good faith belief statement.
Section 09
Termination
By you
You may close your account at any time from your account settings. Closing your account will delete your content (subject to retention obligations). Subscription fees already paid are non-refundable.
By us
We may suspend or terminate your account for: breach of these Terms or the Acceptable Use Policy, fraudulent activity, non-payment after repeated attempts, legal requirement, or risk to BlnkSpace or other users. For serious violations we may terminate without notice; for others, we will attempt to provide notice and an opportunity to remedy the breach.
Effect of termination
Upon termination: your access ceases, published pages become unavailable, and your content may be deleted after a 30-day grace period (for non-abusive closures). Order records required for legal or tax purposes will be retained per our Privacy Policy.
Section 10
Disclaimers and warranties
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
Some jurisdictions do not allow the exclusion of implied warranties. In those jurisdictions, the above exclusions apply to the fullest extent permitted by law.
Section 11
Limitation of liability
To the maximum extent permitted by applicable law, BlnkSpace's total liability to you for any claim shall not exceed the greater of: (a) the total fees you paid to BlnkSpace in the 12 months immediately preceding the claim, or (b) USD $100.
In no event shall BlnkSpace be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, service interruption, or the cost of substitute services.
Section 12
Indemnification
You agree to indemnify and hold harmless BlnkSpace and its officers, employees, and contractors from any claim arising out of or related to:
- Your use of the Service
- Your content or anything you publish via the Service
- Your violation of these Terms or the Acceptable Use Policy
- Your violation of any third-party rights, including IP or privacy rights
- Any products you sell through BlnkSpace, including disputes with buyers
- Your use of email campaign tools in violation of applicable laws
Section 13
Governing law and disputes
These Terms are governed by the laws of Malaysia, without regard to conflict of law provisions. Any dispute shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Before initiating legal proceedings, the parties agree to attempt resolution in good faith through direct negotiation for at least 30 days.
Section 14
General provisions
Entire agreement
These Terms, together with our Privacy Policy, Cookie Policy, and Acceptable Use Policy, constitute the entire agreement between you and BlnkSpace regarding the Service.
Severability
If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions remain in full force.
Changes to these Terms
We may update these Terms. For material changes, we will notify you by email and in-app notice at least 14 days before changes take effect. Continued use after the effective date constitutes acceptance.
Contact
Questions about these Terms: legal@blnkspace.com