DOCUMENTATION

Signup welcome + offer starter

Last updated Sep 2026
Automations
All plans

A ready-made automation for the most common thing anyone building a funnel wants: welcome a new signup with a real attachment and a real offer stated up front, then — a few days later — nudge only the people who haven’t used the offer yet. You don’t have to build this by hand; one button installs it into your own account.

Go to Automations and click “Use starter template: Welcome + Offer” next to New automation. It installs disabled on purpose — the copy has placeholders where your own message, attachment, and offer code go. Fill those in, then turn it on.

The shape of it

Three steps, wired together and ready to edit — this is exactly the pattern BlnkSpace uses for its own signup email:

Starter — Welcome + Offer, then Nudge
when: a new signup happens
→ Send email: “Starter — Welcome + Offer”
→ Wait 2 days
→ Send email: “Starter — Voucher Nudge” (skipped if already redeemed)

Both emails are real templates in your account, not hardcoded text — edit them like any other template. The first one has a spot in the editor to attach a real file (your guide, your PDF, whatever you want the signup to actually receive). The second one only exists to remind someone who hasn’t acted yet — which is where the redemption check below comes in.

Attaching a file to an automation email

The Send an email action has a drag-and-drop attachment area right under the template picker. Drop in a PDF, a Word/Excel/PowerPoint file, a CSV, or an image — it uploads to your own account’s storage and gets attached for real when the email sends, no separate hosting or linking needed.

File sizeUp to 15MB per file, 35MB total per send (comfortably under the mail provider's own 40MB email limit).
File typesPDF, Word, Excel, PowerPoint, CSV, plain text, ZIP, and images. Not executables or scripts, on purpose — this file goes out under your own sending identity.
StorageCounts against your account's normal storage quota, same as any other upload.

Only nudging people who haven’t redeemed yet

Under the attachment area, the same Send an email action has a field: “Skip this email if a voucher code was already redeemed.” Type one of your own discount codes in there, and that step quietly does nothing for anyone who’s already used it — no branch to build, no condition to write.

1
It checks at send time, not signup time

If this step sits after a Wait, the check runs fresh the moment the wait ends — so someone who redeems your code on day 1 of a 2-day wait correctly gets skipped on day 2, not judged by stale information from when they first signed up.

2
It only ever checks your own codes

This looks at voucher codes that belong to your own account — never another seller’s. A white-label reseller checking their own resale code and BlnkSpace checking its own platform code both use the exact same field, scoped automatically to whoever owns the automation.

3
It fails toward sending, not silence

If the lookup can’t find a matching account or hits an error, the email sends anyway rather than silently disappearing. A missed nudge is a minor annoyance; a send that should have gone out and quietly didn’t is a much worse failure mode.

This matches a contact by email to redemption records on a real account — it can’t catch someone who redeemed under a completely different email address than the one this automation knows them by.